Back End Operations Executive
Quotations, orders, procurement follow-up, dispatch tracking, and documentation
About the Role
The Back End Operations Executive supports the Selective Systems order journey from quotation and order processing through procurement coordination, dispatch tracking, and documentation.
This role keeps sales, site, procurement, vendors, and installation teams aligned so order specifications, quantities, prices, timelines, and material readiness stay accurate.
The role is full-time, in-office from Charni Road, Mumbai, Monday-Saturday, 10 AM-7 PM.
Responsibilities
Prepare Quotations and Order Records
Prepare quotations, proforma invoices, order documents, and system entries from sales inputs and measurement sheets.
Coordinate Procurement and Vendors
Raise and track purchase orders with Tostem/LIXIL and other suppliers, follow dispatch timelines, and flag shortages or delays.
Maintain Documentation and CRM/ERP Updates
Maintain invoices, gate passes, delivery challans, order trackers, CRM/ERP status, and periodic order-status reports.
Requirements
Relevant Work Background
Experience around 1 year is useful review context for this role. Applicants below that level can still apply; the hiring team reviews role fit, ownership, communication, and transferable experience together.
Order Processing and Coordination
Back-end operations, order processing, procurement coordination, sales support, dispatch follow-up, or similar process ownership.
Excel and System Accuracy
Comfort with MS Excel, CRM/ERP tools, order trackers, quotations, invoices, and numerical accuracy.
Vendor and Internal Follow-Up
Ability to follow up calmly and repeatedly with vendors, suppliers, sales, site, and installation teams.
Documentation Discipline
Strong records, file hygiene, status updates, and hand-off notes for order and dispatch workflows.
Nice to Have
- Experience with Tostem/LIXIL, Odoo, aluminium windows, fenestration, building materials, manufacturing, or dispatch coordination is a plus.
- Commerce or business administration background is useful, but practical coordination and accuracy matter most.
- Comfort using trackers, CRM/ERP dashboards, and structured follow-up notes.
What You'll Gain
- Work on real projects in a premium, manufacturing-led Indian brand
- Clear ownership expectations for your selected full-time role
- Exposure to product, sales, operations, and customer-facing workflows
- Previous building-materials, window, railing, facade, or construction-product experience is a plus, not mandatory
- Structured review by the hiring team through the admin dashboard
Applications are rolling — there is no deadline.
Apply for this RoleApplications are rolling.
Key Details
- Compensation
- Role-specific
- Confirmed during the hiring process
- Mode & Location
- On-site · Charni Road, Mumbai
- Working Hours
- 10:00 AM - 7:00 PM
- Monday - Saturday
- Employment
- Full-time
- Specific terms depend on the role
- Applications
- Rolling — Always Open
Tools Context
AI/tool use is not mandatory. Candidates who use spreadsheets, CRM/ERP, templates, or AI-assisted summaries for order follow-up should mention it.